Privacy Policy

We collect the following types of information to provide and improve our services:

Personal Information

When you interact with our Website, such as when you make a purchase or contact us, we may collect personal information that you voluntarily provide. This includes but is not limited to:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (processed through third-party services and not stored on our servers)

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and browsing behavior, such as:

• IP address
• Browser type
• Time zone
• Pages viewed
• Clickstream data (information about how you interact with our Website)

This data helps us improve user experience and optimize our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, gather analytic data, and offer tailored content. Cookies are small data files stored on your device that help us recognize your preferences during your visits.

You can manage your cookie preferences in your browser settings, but please note that disabling cookies may affect your ability to use certain features of the Website.

We use the information we collect in the following ways:

• To process transactions: We use your personal information to fulfill orders, process payments, and deliver products to you.
• To communicate with you: We may use your contact information to send order confirmations, shipping notifications, customer service responses, and updates about our products and services.
• To improve our services: We use analytics and feedback to enhance our Website’s performance, user experience, and product offerings.
• For marketing purposes: With your consent, we may send you promotional emails about new products, special offers, and other updates that may be of interest to you. You can opt-out of receiving these communications at any time by following the instructions in the emails or contacting us directly.

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with third parties in the following circumstances:

• Service Providers: We share your personal information with trusted third-party providers who assist us in operating our Website and fulfilling orders (e.g., payment processors, shipping companies). These providers are only given the information necessary to perform their services and are obligated to keep your data secure.
• Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owner as part of the transaction.

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Using SSL encryption to secure your data during transactions.
• Ensuring third-party service providers comply with security standards.
• Limiting access to personal information to authorized personnel only.

While we strive to protect your personal data, no security system is foolproof, and we cannot guarantee the absolute security of your information.

You have the following rights regarding your personal data:

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if any details are inaccurate. To do so, please contact us using the details provided below.

Data Deletion

You have the right to request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected. Please note that we may retain certain information to comply with legal obligations or for legitimate business purposes.

Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails from us by following the instructions in the emails or contacting us directly. Please note that you will still receive non-promotional communications, such as order confirmations and shipping updates.

Our Website may contain links to third-party websites. This Privacy Policy applies only to information collected by Rising Tide Nutrition. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Rising Tide Nutrition’s Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe we may have collected information from a minor, please contact us immediately.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. This includes keeping your information for legal, accounting, or reporting obligations.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we provide. Any changes will be posted on this page, along with the updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Rising Tide Nutrition
Address: 16621 US Route 17, Hampstead, North Carolina 28443, United States
Phone: 910-400-1147
Email: Support@risingtidenutrition.fit